Cookie Policy

How we use cookies and tracking technologies

Last updated: October 18, 2025

What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our service.

This Cookie Policy explains how Chartable uses cookies and similar tracking technologies on our platform.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Purpose: Authentication, security, load balancing

Duration: Session or up to 1 year

Can be disabled: No (required for functionality)

Functional Cookies

These cookies remember your preferences and choices to enhance your experience on our platform.

Purpose: Theme preferences, language settings, user preferences

Duration: Up to 2 years

Can be disabled: Yes (may affect functionality)

Analytics Cookies

These cookies help us understand how visitors interact with our platform by collecting information anonymously.

Purpose: Usage analytics, performance monitoring

Duration: Up to 2 years

Can be disabled: Yes

Performance Cookies

These cookies help us improve the performance and functionality of our platform.

Purpose: Error tracking, performance optimization

Duration: Session or up to 1 year

Can be disabled: Yes

Third-Party Cookies

We use trusted third-party services that may set their own cookies. These services help us provide our platform functionality:

Authentication (Clerk)

Manages user authentication and session security

Payments (Stripe)

Processes secure payments and subscription management

Analytics

Anonymized usage statistics and performance monitoring

Cloud Services

Platform hosting and content delivery optimization

How We Use Cookies

We use cookies for the following purposes:

Authenticate users and maintain login sessions
Remember user preferences and settings
Analyze website usage and performance
Provide personalized content
Ensure platform security and prevent fraud
Optimize loading times and performance
Track feature usage for improvements
Provide customer support

Managing Your Cookie Preferences

Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

View cookies stored on your device
Delete existing cookies
Block cookies from specific sites
Block all cookies (not recommended)

Browser-Specific Instructions

Chrome: Settings → Privacy and security → Cookies

Firefox: Options → Privacy & Security → Cookies

Safari: Preferences → Privacy → Cookies

Edge: Settings → Cookies and site permissions

Impact of Disabling Cookies

While you have the right to disable cookies, doing so may affect your experience on our platform:

Potential Issues

You may need to log in repeatedly
Preferences may not be saved
Some features may not work properly
Slower performance
Less personalized experience
Security features may be affected

Data Protection and Privacy

We are committed to protecting your privacy and handling your data responsibly:

Data Security

All cookie data is encrypted and stored securely using industry-standard practices

Minimal Collection

We only collect cookie data that is necessary for platform functionality

Transparency

We are transparent about what cookies we use and why we use them

Your Control

You have full control over your cookie preferences and can change them anytime

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this policy.

Related Policies

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

We will respond to your inquiry within 30 days.

Chartable Legal - Privacy Policy, Terms of Service & Cookie Policy