ChartableSOLUTIONS
Technology & Software
Architecture diagrams, database design, and API documentation.
Business & Enterprise
Process mapping, org charts, and workflow diagrams.
Healthcare & Medical
Clinical workflows and patient care pathways.
ChartableYour privacy is our priority
Last updated: October 18, 2025
Welcome to Chartable ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our diagram generation platform.
By using Chartable, you agree to the collection and use of information in accordance with this policy.
We use your information to:
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
With trusted third-party services that help us operate our platform (Stripe for payments, Clerk for authentication, MongoDB for data storage).
When required by law, regulation, or legal process, or to protect our rights, users, or others.
In connection with a merger, acquisition, or sale of business assets (with user notification).
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Depending on your location, you may have the following rights regarding your personal information:
Right to access and receive a copy of your personal data
Right to correct inaccurate or incomplete data
Right to request deletion of your personal data
Right to object to certain processing activities
Your information may be transferred to and processed in countries other than Canada and the United States. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@chartable.ai
Website: Contact Form
We will respond to your inquiry within 30 days.